The Core Values of Bethesda Health Clinic


I. Partnership

We work with others, including volunteers, members of the community, churches, businesses, and donors, as needed to achieve our aims.

Ecclesiastes 4:9-10; 12 Two are better than one, because they have a good return for their labor: If either of them falls down, one can help the other up. But woe to him who is alone when falls, For he has no one to help him up. A cord of three strands is not quickly broken. NIV

1. Hispanic focus – not only are we partnering with outside sources to ensure that we are meeting the needs of this specific demographic, but we Johanna and Megan are partnering together very well.

2. Look to other agencies that can serve our patient before creating anything new.(PATH, Samaritan Counseling, etc.) (ET Food bank and NET health for patient education)

3. Serve other Christian agencies with medical needs who are trying to get their clients working or rehabilitated.(Reconnect, Calvary Commission, Rahab’s retreat, etc.)

4. The store donates used military uniforms to people who want to be buried in their uniforms but no longer have one.

5. Partner with schools to assess and train students with disabilities.

II. Adaptability

We remain open and responsive to new possibilities, and readily change as needed to realize those possibilities.

Proverbs 18:15 Wise men and women are always learning, always listening for fresh insights.

1. Change offices as needed, share space with others to maximize usage.

2. Have all rooms set up to be interchangeable by all providers.

3. Help each other out, even if it not specifically our job. (room patients, sweep floors, answer calls)

4. Maximize resources. (room utilization if sharing space, rooms, etc.)

5. Innovative – Challenge all process and create better ways to perform functions of the clinic/ store.

6. Convert from office visits to Telehealth on the fly during the pandemic.

III. Volunteerism

We view volunteers, who bring meaningful experience and deep passion, as an integral and essential part of our team.

1 Peter 4:10 Each of you should use whatever gift you have received to serve others, as faithful stewards of God’s grace in its various forms NIV

1. Have volunteers work with staff and fully trained in various areas. (front desk, clinic, admissions, etc.)

2. When additional help is needed for a staff member or project, volunteers are sought first.

3. Volunteers are utilized in positions of staff members. (front desk, nurse, admission, etc.)

4. Utilize volunteer dentists/ medical specialists to further our services.

5. Any process or staff changes are also reviewed with impact on volunteers.

6. Admissions team was created and is operated completely with volunteers.

IV. Excellence

We continually strive to enhance our effectiveness, understanding that this effort is an ongoing journey.

Philippians 4:8 Fix your thoughts on what is true, and honorable, and right, and pure, and lovely, and admirable. Think about things that are excellent and worthy of praise. NLT

1. Outcomes/Scorecards – the organization is intentional about measuring our successes and opportunities for growth.

2. All jobs have listed outcomes. (KPI) (or will)

3. Values and Provision of services provided that prompt generous donations from within the community. (We are community funded!)

4. Birthday Bash (Diane exhibits many of the core values during the event: Volunteers, partnership, Stewardship, Adaptability, etc.) #3 & 4 about diversified income.

5. Analyzed patient glucometer and also exercise program and discontinued due to lack of positive outcomes.

6. All programs have outcomes tied to national norms and challenged to exceed them.

V. Reverence for Christ:

We look to Scripture to inform everything we do.

Colossians 3:17 And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through Him. NIV

1. Prayer for staff and before meetings. (not just our Thursday meetings)

2. Devotion Time. (morning and monthly)

3. Treating all people with dignity and respect as created in God’s image.

4. Being mindful of the way we talk about each other and our patients.

5. Seek the interest of others (patients/ staff) first before your own.

6. Treat the person you are talking to as the most important person. (no favoritism)

VI. Stewardship

We are thrifty and accountable, and make wise use of our resources.

Matthew 25:23 His master replied, Well done, good and faithful servant! You have been faithful with a few things; I will put you in charge of many things. Come and share your master’s happiness! NIV

1. Review expenses vs. Budget monthly. (adjust when needed)

2. Look at the long term costs of items.(initial costs and longevity—how soon will it need replacing)

3. We assess the community needs and adjust admission criteria to best utilize resources. (no duplicated services)

4. We research online, and utilize free tools before spending vital clinic resources.

5. We assess every employees God given strengths and talents and apply them to their work daily.

6. Spend our time on service to our patients and not on outside interests or useless endeavors. Consider time taken from our job as theft from the company.



Gifts from donors like you enable hardworking, low-income people in the Smith County area to have access to affordable health care. You can DONATE TODAY from this website, send a check made out to "Bethesda Health Clinic" to 409 W. Ferguson St., Tyler, TX 75702, or by emailing Diane Thomason at to learn about other options.

There are many ways to give to the future of Bethesda Health Clinic, and gifts of all sizes are welcome. You may designate your gift for general purposes or for a specific area of the Clinic's work. You may make your gift all at once or you may pledge it over time. You may make an outright gift today using almost any type of asset, or you can make a gift later through a bequest or other planned gift.
Bethesda Health Clinic holds two fundraising events each year, Dr. Luke and the Birthday Bash. Sponsorships are available for both the these events. If you are interested in sponsoring an event, please contact Diane Thomason at
Bethesda Health Clinic partners with many skilled volunteers in the community to deliver healthcase services to the neighbors we serve. Volunteer opportunities may be available in an area that may be of interest to you. These areas include Admissions, Front Desk, Medical professional, Dental professional, Document processing and more. For more information or to apply online, click here.

The purpose of the Bethesda Alliance is to support and promote the Bethesda Health Clinic of Tyler, Texas by functioning as a fundraising and volunteer service group.

Yearly membership for the Alliance is only $25 a year or $250 for a lifetime membership. Mail your check (made out to Bethesda Alliance) to: Bethesda Alliance, 409 W. Ferguson St., Tyler, TX 75702.

To become a member, contact the Alliance president by emailing

To see more patients, Bethesda Health Clinic is open on some Saturday's fully staffed by members of a Tyler area church. If your church has doctors, dentists, nurses and administrators as members, talk to us about hosting a Saturday Clinic.
Your donations to Hangers of Hope Thrift Store support your friends and neighbors who are patients at Bethesda Health Clinic, and they also support people in developing countries.  Hangers of Hope has two donation centers, at our Superstore located at 920 WSW Loop 323, Tyler TX 75701, and at our Highland Village store located at 3826 Troup Hwy, Suite J, Tyler, TX 75701. Our friendly donation center staff will gladly unload your donations from your vehicle.  Drop off Times are: Monday-Saturday 9am-5:30pm.  For more information visit
Hangers of Hope sells a wide variety of items at affordable prices! All proceeds from sales at Hangers of Hope benefit the charitable mission of Bethesda Health Clinic. By supporting Hangers of Hope, you make it possible for Bethesda Health Clinic to provide high quality health, dental and wellness care at affordable prices for our hardworking neighbors. The Hangers of Hope Superstore & Donation Center is located at 920 WSW Loop 323, Tyler, TX 75701, and Hangers of Hope Highland Village Store & Donation Center is located at 3826 Troup Hwy, Suite J, Tyler, TX 75701.


Bethesda Health Clinic is a 100% community funded ministry.

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